I had called Mr. Handyman for an estimate to have some dry rot repaired. When Don had looked at what I needed to do, he told me that he needed to go to his truck to write an estimate and he would be back in 5 minutes. He came back and had written everything down and explained it all and the estimate in dollar amount. An appointment was made through his office. He arrived on time and started the job, He kept me informed on all details and what he was doing. When he finished the job he again explained all he had done. I think he did a great job! And all my friends know what a great job he did and that he cleaned all the stuff. Thank you Don.