Home Salesperson or Sales Staff VOX refunded me anyway - i'm surprised!
 
 
VOX refunded me anyway - i'm surprised!
By Kenny Stydom, 2009-07-21
I got a phone from VOX to test free of charge but the phone did not work. I reported it and got another phone. I tried the phone and cancelled the contract 19 days after i got the phone - you have 20 days to do so. The modem did not work as advertised.
The next day i found that VOX had already deducted R300 from my account. I sent an e-mail in the regard and got refunded 5 days later. I am surprised!
But look out, the 20 days are not counted from date of delivery, but from date of contract, the timeframe given is misleading. They refunded me anyway. I am surprised!
I got a phone from VOX to test free of charge but the phone did not work. I reported it and got another phone. I tried the phone and cancelled the contract 19 days after i got the phone - you have 20 days to do so. The modem did not work as advertised.
The next day i found that VOX had already deducted R300 from my account. I sent an e-mail in the regard and got refunded 5 days later. I am surprised!
But look out, the 20 days are not counted from date of delivery, but from date of contract, the timeframe given is misleading. They refunded me anyway. I am surprised!
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