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Ferrara Candy Company

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Ferrara Candy Company Reviews (2)

I found mold in their sour heads candyI contacted and told them via emailBack and forth it was just Jaime and his or her associates telling me I'm an it that doesn't know the difference between mold and cornstarchAlso, even after correction multiple times, he she kept calling me Mr instead of MrsI'm a womanAnd no longer a consumerNo matter how many brands I have to dump

I have been more than patient with Destiny ***, which due to her being the only person who ever responds back to me, apparently is the only person who works in the Consumer Relations departmentI have done everything she has asked me to do, including taking a picture of all bags of candyI have shown her several photos of their clearly stale jelly beans, due to what seems to be crystallizationShe blamed it on the store, when the store has nothing to do with their stale candyIt was in their hands after the candy was produced and bagged, not before.  And told me twice to take the candy back to the store, knowing that I've already opened all bags, which was the only way to tell that all bags were staleAnd, knowing it's well past Easter, and holiday candy is obviously nonrefundable at the store after the holiday has passedEven if it was the store's fault, knowing it's impossible for me to take the candy back, all the company would have to do is contact the store

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Address: 1 Tower Ln # 2700, Oakbrook Ter, Illinois, United States, 60181-4671


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