5 star review

4/1/2011
My experience with Simple Floors was terrific. Our salesperson, Thomas Reiner was very helpful and the prices were great as well. We choose the Acacia Walnut and everyone who walks into our house loves it. Thomas gaves us great service by following up with phone calls to be sure everything was going well. We needed extra boxes of the floor and he tracked some down in Georgia so we would not have to wait. He really kept on top of things . I am very happy with the excellent service and product.

Sheila W

Oceanside, CA

4/2/2011
Recently, I bought a home in Oceanside that has brand new Bamboo flooring from Simple Floors. I love the floors, as do all of my friends. I received excellent help from Thomas Reiner, when I decided to put in French Doors to connect a den with the Living room. With Thomas Reiner's help, I was able to order the pieces and install them so the bamboo flooring FLOWS between these 2 rooms. I am loving my floors. Great looking and so easy to clean.
Oh, I have 3 dogs and the floors are holding up:)
Vicki W.

Beverly Hills, CA

4/2/2011
A year or so ago, Tommy Shobert assisted me in selecting a floor covering for the 2nd floor of the home I am building. The Main Floor was to have polished concrete. However, when the concrete was polished, we decided it was unsatisfactory. The floor covering I wanted to match was unavailable. Tommy did everything he could to accommodate me. The covering that he helped me to choose was out of stock and scheduled to arrive several weeks from now. The wait was just too inconvenient. Tommy's service was thoughtful and very much in my best interests. My daughter will be renovating her home and Tommy will be the first call I make for flooring.
Arlene S.

El Cajon, CA

4/2/2011
I found Simple Floors through a sale they had on Laminate flooring. 79 cents a sq/ft. Thomas the man who took care of me was very helpful and courteous. He was also very knowledgeable about the flooring and how to install it. I went to Floor Liquidators and their service was lousy. I would highly recommend Thomas at Simple Floors.
Carol Anne L D.

San Diego, CA

4/3/2011
Working with Tom at Simple Floors was easy. No pushy sales people. Help was there and all of our questions were answered and install process was as easy as could be with a project that makes that much mess. The products were delivered as promised and the installation time line was as promised. Financing was also as promised. The installation crew cleaned up at the end of each day, moved the furniture back into place and hooked up any electronics or appliances that had been disconnected. The floors have been about a month now. Wish we had done this years ago. We would recommend Simple Floors to all our family and friends.
Linda M.

Another 5 star review!

Thousand Oaks, CA

4/4/2011
I must first tell anyone that wants to invest in flooring needs to go to Simple Floors and see Danny Golden hats off to this wonderfully informed man. Now to tell you how happy we really are is that we belong to a club which we paid a lot of money in hopes that we would get that back with all that we would save with them, but only to find out they were $1100.00 more not to mention that was without the boarders and glue so that would have run us over another $1000.00 at top of the $3800.00 they quoted us. Now dealing with Danny at Simple Floors we learned that the wood we choose would not work for our dogs just walking let alone running as it was the least durable and he told us what wood would be the best and what we would need to lay the wood down, a great help considering we new nothing. Once again this was worth the trip to the Valley and once again thank you Charlie, Danny for making this a great investment.
Raleigh H.

Trabuco Canyon, CA
4/1/2011
I want to tell you about the floor I purchased at Simple Floors in Orange. I was looking for an engineered wood floor that wasn't RED (Orange). My designer friends had told me that orange floors, like Brazilian Cherry, were rapidly going out of style because the color is really orange, and really doesn't go well with anything.

Well, I found the perfect wood flooring at Simple Floors, but I was hesitant at first. I chose the Brazilian Walnut - Chattered Del Fino. The sample in the store was great, and the true brown variations I wanted. The Brazilian Walnut is the hardest of all wood floors on the Jenka Scale (the rating scale that determines how hard a wood floor is on a scale from softness to hardness.)

But when I got home, I looked up the floor on the Simple Floors website and I was shocked! There were only two samples shown on the site: One looked black and the other looked like a Romper Room classroom with lots of off-base colors like blue, yellow, green and red.

So, I bought a box of the actual wood so I could see a true sample, with the understanding that the purchase of the box would be credited toward whatever floor I ended up choosing. The wood from the box looked really beautiful, so I then ordered the pallet I needed for my installation.

Well, the installed floor is stunningly beautiful. There are no hints of blue, green, yellow, or red. It is just hues of the absolutely gorgeous hues of walnut. There is some variation of color, but all the variations are a very pretty walnut brown. I hope Simple Floors will take the inaccurate pictures off their website, and soon.

Everyone who has seen the floor thinks it must have been drop-dead expensive. My three designer friends estimated that the wood must have cost $22 - $24 per square foot, for the wood not including installation. I did not tell them that I paid LESS THAN $3.00 PER SQUARE FOOT for the flooring. It really is the most beautiful flooriing I've ever seen, whether in a magazine, a store, or in real life.

Thank you,
Kristin
Coto de Caza,CA

Valencia, CA

4/2/2011
I got a great price & great service from the North Hollywood store. I even had a couple of boxes left over from the job, and the returns where no problem.

They use a local warehousing company 247 Delivers for local pick-ups. They where great.

My hat is off to Danny at Simple Floors & Allen at 247 Delivers.

Thanks guys,
Chase M

4 stars!!!

West Los Angeles, CA

4/6/2011
I purchased flooring for our non-profit to hold free yoga classes in the inner city. Danny was helpful and was communicative on the phone and email. He honored a sale price for me past the sale and had the floor at the warehouse for pick up really quickly. The warehouse was friendly and helpful. The floors aren't amazing but for the rice totally worth it, and look great. Thanks Simple Floors.
skizzle k.

Rancho Palos Verdes, CA

4/2/2011
I loved this store. I ordered samples online, then at the last second decided to just go down to the store. Before I could go, Dominic had called me on the phone after getting my order and told me about the store, then invited me to come down to the store. The showroom was great, lots of styles of hardwood and laminate, and what was nice was the floor displays were huge, so you could really get an idea of what your choice would look like. I ordered my flooring right there, and when I told Dominic I would be installing it, and that it would be my first time, he was very helpful in giving me advice on how to do it, It was also nice to get advice that wasn't patronizing or condescending, as I sometimes get from guys who don't think a woman can do it! Great prices, great customer service, would definitely recommend this store to anyone one

Jennifer R.

4/1/2011

Austin, TX

I had a great experience.
Good quality product, easy to install, installation instructions were accurate and products supplied for installation were good. The price was the best I could find after a lot of research. The salesperson was approachable (North Hollywood location) and provided good advice. I did two rooms of the install myself and had the more difficult rooms done by a contractor. The floor looks great. I did not have any problems so I cannot relate to the comments of other reviewers other than to say that I have had problems with other floor vendors on different proejcts and got treated poorly when trying to resolve a problem.

Rob - Thousand

Claremont, CA

3/31/2011
My husband and I had been searching for wood flooring over the past few months until we came across Simple Floors. We went into the Orange store looking for engineered flooring and were helped by Joe. He was extremely informative and helped us select a product that was perfect for our needs. Their selection and prices were much better than any other store we had visited. It was refreshing to find a store where the service was excellent and honest. We were able to find high quality flooring at a very reasonable price. I think they have a few other locations in the southern California area but even if you're not too close to one of their stores, I would recommend making the drive and checking out their stuff. We can't wait to start installing our floors and transforming the look of our home.
Jennifer A.

Sacramento, CA

We are SOOO excited about the floors! They just look amazing. Dorel and his nephew were awesome... did such a great job, they were so neat throughout the whole job and just really nice guys. It was a pleasure having them here.

Thanks again and I'll send pics when everything is back in place : )

Katie K.

Ohio -
Hi Muriel! Thank you so much for your service! I was so surprised on Saturday morning when the case of flooring arrived the day after I ordered it! Totally unexpected, but so excited! Besides that, it was
my birthday, and that was a great present to start off the day!!
*smile* Will be finishing up the floor today because of that. We really love this flooring, and have recommended it to several people who have seen our house and will continue to recommend it to anyone who asks about it, or is thinking of getting wood floors. Thanks again!

T.Clark

Orange - CA
We walked into the small flooring store, Simple Floors, and thought we'd walk out in about 30 seconds. We were wrong. Diego greeted us right away, asked what we were looking for, and showed us the bamboo flooring I was describing. What I appreciated was that he asked more questions, then thought I might like another floor even more. Was he right!

This floor is like nothing I've seen before. It's an 8 inch plank, each unique and beautifully distressed. Aside from the small display samples, they also had a large board in the back of the store with quite a larger display, which I appreciated. You could see how the character of each plank became incredibly rich as several boards were placed together.

Being extremely cautious, we asked for a sample and brought it to other stores to compare. We weren't able to. Nothing compared! In fact, when we looked at the sample next to even the most expensive flooring, there was no comparison. We took the plunge...

Back at Simple Floors, Diego worked with us as if we've known him for years. He walked us through every step of the way, and delivered on every promise. Delivery was on time, and he arranged the installation through Joel at Triple J Flooring.

Now, the installation... Joel is truly masterful! He saw to every detail around the steps, staircase and hallways. He was extremely flexible and worked around our schedule. Joel, too, delivered on his promises. He was here on time, took exactly the time he estimated and was absolutely a master craftsman!

Without a doubt, you can trust that Diego at Simple Floors and Joel at Triple J Flooring are superb!

El Cajon, CA
4/16/2011
I think the problem with some of these reviews is that people do home improvement themselves without doing research. We wanted great floors that we could do ourselves and found Simple Floors affordable. At first we started off doing the work ourselves and our upstairs went great. The downstairs that is a concrete slab took some help. We thought we had pretty level floors but once we started we realized how uneven the floor is. Let's face it folks we live in Southern California your floor is not going to be flat even in a new home. It took a professional crew 16 hours to level our floors and we only have 500 square feet down stairs. Needless to say it paid off the floor laid great once they were leveled out. We have simple floors to thank for the awesome home appraisal we just received. The home appraiser stepped on the floor and said "Oh My God this is real wood"! He said that people will say that laminate or composite floors are real wood but let me tell you that our home appraiser said that only real wood floors will improve the value of your home. He looked at the sample and said it is wood all the way through. Simple Floors makes this easy and affordable. We worked with Tom Reiner and Rick while we were there got the African Walnut. The key is to ask questions people! Don't think you walk in buy flooring and return it 6 months later if your don't tell anyone that you need time. However if you are clear and up front that you are doing the work yourself and that it may take you 6 or more months to install they will work with you to get you a good price. We bought our floors in August told them this is going to take us a while, we work full time, both of us go to school full time and are doing a condo remodel ourselves, they said "No problem. When you are done call us". We finished last week April 8th called Tom, he said no problem return the unused cases and gave us a refund. If you look at my other yelps you will see that I don't give full marks to just any one you have to work for my business. I have pictures of my floor if you want to see what Natural African Walnut will look like. Keep in mind that a 25 year warranty can only be upheld if their contractors install the floor but this is a standard practice for any kind of home improvement and I know I shopped Home Depot, Lowe's, and Costco before going to Simple Floors. I was told the same thing by all the companies the warranty is only guaranteed by their contractors. The cost of doing it yourself may mean that you don't get the warranty but you save by doing it yourself... BUT you have to know what you are doing if you want your floor to hold up for 25 years. I have great looking floors that I installed myself, so I may not get the warranty but that is okay the same would be true if I had bought the crappy overpriced composite form Home Depot instead I have real African Walnut for the same price as the crappy composite and my home value just went up. Overall great company, awesome floor, and no problems with making my return 8 months later because they have stellar customer service. I have a house in Georgia as well that I need to sell and I am going to use Simple Floors for that as well.
Adela P.

Suwanee, GA - Customer Service Team

"Thank you sooo much. I gotta say. Simple Floors has had the single best customer service that I've encountered by an online retailer. Thanks. Your efforts are appreciated"

Nate T - Satisfied Customer :-)

Portland, OR

We used the Portland, Oregon website to purchase our small amount of flooring that we needed. The website was easy to use, accurate and the photos were perfect of the product we selected; when we opened the flooring boxes the color was what we expected and the texture. We were happy with the price too!

Now the service was good also. What seemed to be the slowest was picking up the boxes from the shipper; they were a little slow but effective.
The overall experience was excellent and will happily recommend Simple Floors to all of our friends.

Best regards, Jessica

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