Home Customer Service Full refund for the Door-to-Door storage unit
 
 
Full refund for the Door-to-Door storage unit
By pwb, 2009-09-04
I had a good customer experience recently. I returned a Door-to-Door storage unit but didn’t tell them I was done with it. They billed me for many months until I finally got on the phone with them to close the account and ask for a refund. I didn’t expect much more than 3 months or so of a refund. Instead, with no arguing from me, they processed a refund for the entire amount.
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